Support – Tickbill
Contact
Email support@appdroidapps.com. Include your device model, Android version and the app version from Settings → About.
Common questions
I changed phones. How do I move my data?
On the old phone open Settings → Backup → Export, and save the file to your drive or send it to yourself. On the new phone install the app, open Settings → Backup → Import and choose the file. Then open Settings → Restore purchases to relink Pro.
Restore purchases does not find my Pro.
Make sure the new phone is signed in to the same Google account that made the purchase, then try again. If it still fails, email us with the order number from Google Play.
How do I cancel my subscription?
Open the Google Play app → your profile → Payments & subscriptions → Subscriptions → Tickbill → Cancel. Pro stays active until the end of the paid period.
How do I show CGST and SGST?
Settings → Tax → turn on "Split GST into CGST and SGST". Each tax rate is then printed as two halves.
Can I use my own invoice numbers?
Yes. Settings → Numbering lets you set the prefix and the next number for invoices, estimates and receipts. Numbers are never reused.
Where is my data stored?
Only on your device. We have no server and no account. See the privacy policy.
How do I delete my data?
Uninstall the app. All app data is removed. Files you exported stay where you saved them.
Feature requests and bugs
Email us. Tell us what you were doing, what you expected and what happened. Screenshots help.